Delivery Information

We ship worldwide!

Here’s what you need to know about getting your Penantia (Penantia Global) products:

  • Track Your Order
    • Easily track your order status directly from our homepage. Simply enter your order ID and billing email in the Order Tracking section.
  • Shipping Costs
    • Australia:
      • Free shipping on all orders. There is no minimum order amount.
    • International:
      • Free shipping on all orders. There is no minimum order amount.
  • Processing Time
    • We aim to dispatch orders within 1 business day.
  • Delivery Timeframes
    • Australia: Estimated delivery in 3-7 business days
    • International: Delivery times vary depending on your location. Please allow additional time for customs processing.
  • Important Notes
    • We are not liable for delays caused by shipping carriers or circumstances beyond our control.
    • International customers are responsible for any customs duties or taxes imposed by their country.

Lost or Damaged Packages

If your shipment arrives damaged or seems lost in transit, please contact us immediately at support@penantia.com so we can assist you.

Have a question? We’re here to help!

Reach out to us anytime at support@penantia.com for assistance with your order.

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